Frequently asked questions

THE PODS

Where can I see a BUSYPOD?

We currently have showrooms in Auckland and Christchurch. If you'd like to visit us and try a pod out for yourself, just give us a call or drop us a message and we'll schedule a time with you.

How do I connect my pod up to the power?

We supply a 2-metre power cord that plugs into any standard wall power outlet. Simple! This will power the LED lights, ventilation fans, power and USB sockets, wireless charger, and busy light

How soundproof are the BUSYPODs?

PEACEPODs reduce sound inside the Booth by about 32 and 35 decibels. What that means is our booths are designed to create a perfect private environment for phone and video conference calls. People outside the booth will not be able to hear the conversation going on inside the booth, while the person inside the booth will hear muffled ambient noise from outside the booth.

Is there ventilation in the BUSYPOD?

Of course, this isn't a portable sauna! Your comfort is our top priority. Whether you are on a 5-minute call with your hubby, or on your hour-long weekly sales video call, BUSYPODs are designed to keep you cool and comfortable. Our specially designed low noise electric fans keep fresh air circulating through the booth with a complete air change achieved every three minutes.

Is there a stool included with the BUSYPOD Phone Booth?

Each phone booth includes a built-in table. We also have floor mounted, height adjustable stools available as an optional extra for the phone booth. These come in a choice of colours. Alternatively, you can choose your own.

Are the BUSYPODs portable?

Yes, the BUSYPOD range was built with portability in mind. The Phone Booth and Medium Pods come with the option of hidden wheels which makes it extremely easy to relocate these on the same floor of your building. If you are planning to move the pods between floors or to a new location, we recommend disassembly, which is very easy, and then reassembling them at the new location.

Is BUSYPOD made of environmentally friendly materials?

Most materials used in the manufacturing of BUSYPOD are wood and metal. The interior surface consists of acoustic felt. These materials are recyclable natural materials.

Do the BUSYPODs come with furniture included?

Each phone booth includes a built-in table. We also have floor-mounted, height-adjustable stools available as an optional extra for the phone booth. These come in a choice of colours. Alternatively, you can choose your own. Medium Work comes with a built-in work desk to provide the perfect one-person workspace. Computer chair not included. Medium Meet comes with a built-in 2-person meeting table to create an ideal 2-person meeting space. There is an option to add 2 floor-mounted, height-adjustable stools which come in a choice of colours. Alternatively, you can choose your own stools. Large optional furniture packages are available for the Large pod. The package includes 2 x two-person sofas in a choice of colours, and a meeting table made from materials to match the colour scheme of your pod. The XL Pod has a large board table available.

Can a screen be mounted in the BUSYPOD?

Yes all size pods can have a wall mounted screen(s). A screen wall mount can be included with your pod at no additional charge. We can also supply a screen if required.

What size are the desks/tables?

You can see all the desk and table dimensions for all our pods on the pod pages of this website.

What footprint does the booth require?

You can find full dimension diagrams for all our pods on the pod pages of this website.

Is it possible to change the direction the door hangs in?

Yes, but this must be specified at the time the order is placed.

Do the pods come with a motion sensor?

Yes, we can add a motion sensor in place of a switch, for all size pods. This is an optional extra.

Does the BUSYPOD come with an ethernet/data port?

Yes, we can add a data port(s) as an optional extra to any size booth.

Where are your showrooms?

We currently have a showroom in Auckland and Christchurch. If you'd like to visit us and try a pod out for yourself, just give us a call or drop us a message and we'll schedule a time with you.

How long is the power cord?

The length of the power cable 2 meters.

Do the BUSYPODs come with sprinklers and fire alarms built in?

Yes, we can add a recessed hidden sprinkler and fire alarm system to any size pod. This is an optional extra.

Can BUSYPOD be customised?

Yes, there are a number of customisation options. There is a variety of standard side panel and front/rear window/door frame colour options to choose from. You can also choose any colour from the international RAL catalogue to match your brand colour. You can specify the interior felt colour and stool/furniture linen colours. In addition, there are many other optional features to choose from such as adding data ports, wheels, coat hangers etc

Are there power outlets and USB ports in the booth?

Yes, there is a USB ports to charge your phone and a power outlet to plug your laptop into. You've got the power!

DELIVERY AND ASSEMBLY

How long will assembly take?

Assembling BUSYPODs is amazingly easy. Depending on the size it can take between 20 and 60 minutes to install. Some of the parts are quite heavy and for that reason, we offer a full installation service anywhere in New Zealand.

How long will it take to receive my BUSYPOD?

Delivery takes 2-3 days when you order pods that we hold in stock locally. Otherwise delivery is approximately 8 weeks.

How does delivery and installation work?

BUSYPODs are amazingly easy to assemble, so you have the option to do the assembly yourself following delivery OR we also offer a full installation service where we will deliver and assemble your BUSYPOD on site. Additional charges apply for delivery and assembly.

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What if my BUSYPOD needs a repair?

BUSYPODs come with a 2-year warranty which covers all manufacturing defects. The cost of making all such repairs is covered by the warranty. Our products are built to last, however, should your pod require any repairs, please contact us and we'll schedule the repair as quickly as we can.

Does BUSYPOD come with a warranty?

We offer a 2-year manufacturer's warranty and you can see full details here. Manufacturing defects are fully covered. There are exclusions for booths that have been stored, used, or assembled incorrectly. Also misuse user-inflicted damage, liquid damage, mould, or infestation. BUSYPODs have an expected lifespan of at least 10 years.

THE PODS

Where can I see or try a Peacepod?

We've got showrooms in Auckland and Christchurch. Just get in touch with our sales team and we'll arrange a time for you to come down and view them.

How do I hook up the power?

All pods come with a 2m power cord that plugs into any standard wall outlet. This powers the LED lights, ventilation fans, power and USB sockets.

How soundproof really are these Peacepods?

Our PEACEPODs have been tested to the new ISO 23351-1:2020 standard with all models acheiving either class A or B which in effect guarantees speech privacy, enhancing productivity. It works both ways - people outside will not be able to hear what's happening inside, and people inside will not be distracted by conversation or ambient noises outside.

What about airflow?

Peacepods are designed for comfort - each one comes fitted with a low-noise electric fan to circulate fresh air within the pod, with a complete air change 88 to 110 times every hour.

Does the Peacepod Phone Booth come with a stool included?

Your Phone Booth has a comfortable, height adjustable stool available as an optional extra in a range of colours and fabrics. Alternatively, you can choose your own.

Are Peacepods fixed or portable?

Our pods are built for portability with caster wheels coming as a standard featiure on all modles. Assembly and disassembly are both easy and efficient, meaning moving your pod from floor to floor or office to office is a breeze. For shorter moves, you can simply push them around using hidden wheels.

How environmentally friendly are Peacepods?

The majority of our materials are either recycled or recyclable, to minimise our environmental footprint. We use natural materials where possible, such as acoustic fabric on the interior surfaces and metal for the framing and exterior.

Does furniture come included?

Phone Booth, the Plus Pod, the Medium Work, and the Medium Meet all come with a built-in desk or table included in the base unit price. The Large and XL pods have furniture options such as sofas, chairs, and tables. We also have floor-mounted, height-adjustable stools available as an optional add-on to install in your Phone Booth and Medium Meet. These come in a range of colours. You can also provide your own seating. For our Large pods, sofas come with options for fabric and colour to match the design of your workspace.

Can I install a screen in my Peacepod?

Yes, all of our pods have the option for wall-mounted screens to be installed.

What size are the desks and tables?

All dimensions and specifications are available on the product pages of our website.

How big is the Peacepod?

You can find the full dimensions and diagrams on our product pages.

Can the Peacepod door hang in the opposite direction?

Yes, but it must be manufactured that way so we need to know this requirement upfront.

Do motion sensors come as standard in the Peacepods?

Motion sensors are not standard but can be added as an optional extra.

Do Peacepods have an ethernet/data port?

Data ports are not standard but can be added as an optional extra.

Do you have a showroom?

Yes we have showrooms in Auckland and Christchurch. please make an appointment and pay us a visit!

What is the length of the power cord?

The power cable is 2 meters in length.

Does the Peacepod come with sprinklers and a fire alarm?

We can include a hidden sprinkler and fire alarm system to any size pod as an optional add-on.

How much can I customise my pod?

We offer a range of customisation options, from aesthetic choices to practical. You can select which colours you want for your pod, from the exterior panels to the furniture and interior fabrics. Other customisations include add-ons such as data ports, screen mounts, and motion sensors (in place of a switch). We can also change the direction that the door opens in, but this must be specified at the time the order is placed.

Are there power outlets and USB ports included with the Peacepod?

Definitely! Power and USB A & C outlets are standard with all Peacepod models.

DELIVERY AND ASSEMBLY

How long does it take to assemble?

Your Peacepod can be assembled by two people in 1 - 4 hours, depending on the size you've ordered. We provide a full installation service, to take the weight off your shoulders (literally - some of our parts can be heavy!) For an additional fee, we'll deliver and install your Peacepod on site, so you can start using it straight away.

How long will it take to arrive once I've ordered?

For standard, in-stock pods it can take as little as 4-5 days for your order to arrive. For customised pods or specific styles we don't have in stock locally, it can take approximately 10-12 weeks.

How will my Peacepod get delivered and installed?

We will arrange and take care of all the delivery and installation details for you. Peacepods are assembled on-site. Additional charges apply for delivery and assembly.

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What if I need repairs?

Our two-year manufacturer's warranty covers the cost of all manufacturing defects. If you have any issues with your pod, please get in touch with our sales team and we'll schedule a repair as soon as we can.

Does the Peacepod come with a warranty?

All Peacepods come with a two-year manufacturer's warranty, covering any manufacturing defects. Your two-year warranty excludes damage due to incorrect storage, assembly or usage, as well as any user-inflicted damage, liquid damage, mould or infestation.